Privacy Policy
Last Updated: August 2026
Halo Fire Sprinklers Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled safely and responsibly.
1. Who We Are
Halo Fire Sprinklers Ltd
Email: info@halofire.co.uk
2. What Information We Collect
We may collect:
- Your name, address, email address, and phone number
- Project and property details when requesting a quote
- Technical information such as IP address, browser type, and cookies
- Any correspondence you send to us
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Deliver design, installation, or maintenance services
- Manage client relationships and service contracts
- Send important updates relating to your project or account
- Improve our website and marketing
We do not sell, rent, or trade your personal information with third parties.
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contract: to perform or prepare to perform a contract with you.
- Legal obligation: to comply with UK law.
- Legitimate interests: for marketing, website analytics, and business operations.
5. Data Storage & Security
Your data is stored securely on password-protected systems within the UK. We use encryption, firewalls, and secure backups to protect your data.
6. Your Rights
You have the right to:
- Access a copy of your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing
If you have any concerns about our use of your personal data, you have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).
Requests can be made to info@halofire.co.uk.
7. Cookies
Cookies are small files placed on your device to help the site function and improve your browsing experience. We use:
- Necessary cookies (enable basic functions)
- Analytics cookies (e.g. Google Analytics)
You can control or delete cookies through your browser settings. Continued use of our site implies consent to our cookie use.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy & Cookie Policy periodically. Any changes will be published on this page.